Cloud HMS

CLOUD HMS (ONLINE HMS)

Mobile computing platforms pushes the convenience levels to new trajectories while improving several key operational parameters.

  • Access all the reports and dashboards sitting anywhere on the globe
  • Check in and check out operation on mobile devices will enhance guest’s convenience
  • Seamless integration between web, computing engines and mobile devices
  • Remote capturing of housekeeping and maintenance records enables smoother operations
  • Highest security standards ensure confidentiality of information.
  • Enhanced agility in overall operations results in greater efficiency and productivity

FEEDBACK FORM

Guest feedback plays a vital role in hospitality industry, which alone sometime, will have influence over the roadmap of the business. Utmost care should be given to capture, process and implement the guest’s feedback

  • Robust feedback management system to capture and process guest’s feedback.
  • Feedback capturing using mobile devices or URLs sent through SMS
  • Food review and comments at the restaurant.
  • Management can have direct access to the guest’s feedback.

OTA (ONLINE TRAVEL Agent )

Ever growing number of online travel agents poses the fresh challenges to the room inventory management. With the help ofCogwave OTA channel manager , multiple OTAs can be managed with ease, without any human intervention whatsoever.

  • Highly sophisticated distribution bridge to manage room inventoryacross OTAs.
  • Attract more guest during off season by enhancing web visibility.
  • Enhanced capabilities to reach new and different markets.
  • Drastic reduction in promotional expenses.