2005: Foundation & Product Development
•Cogwave Software Technologies (formerly Cognition Technologies) was founded in Bangalore, India, aiming to transform hotel management with robust software solutions.
•Development of an integrated suite of hotel management modules began, including Front Office, POS, Material Management, Housekeeping, Accounts, and Banquet systems, using VB.NET, ASP.NET, C#, and MS SQL Server.
2006: Successful Product Launch
•Cogwave launched its flagship Property Management System (PMS), enabling hotels to streamline operations, improve efficiency, and enhance guest experiences.
•Initial adoption was encouraging, paving the way for future growth.
2008: Early Success & Initial Expansion
•Achieved a milestone of 25 installations, signaling early industry validation and customer trust.
•Started expanding capabilities to include more comprehensive modules, adapting quickly to customer needs and feedback.
2010–2015: Growth Milestones
2010: Milestone of 100 Implementations
•Reached 100 successful implementations across India, establishing a strong presence within the hospitality sector.
•Enhanced functionalities including advanced reporting (Crystal Reports) and integrations with other Microsoft solutions.
2015: Reached 350 Customers
•Successfully implemented solutions in over 350 hotels, significantly broadening market penetration.
2019–2020: Cloud & Touch-Free Solutions
2019: Cloud Version Released
•Introduced cloud-based PMS solutions, providing hotels with flexible, remote access, and paving the way for SaaS-based delivery.
•Offered improved scalability, reduced infrastructure costs, and real-time operational insights.
2020: Launch of Touch-Free Solutions
•In response to the global shift towards contactless interactions due to COVID-19, introduced touch-free solutions including mobile check-ins, digital menus, and contactless ordering.
•Strengthened market position by meeting the new demands for safety and convenience.
2021–2022: Expansion & Market Reach
2021: Reached 500 Implementations
•Successfully implemented solutions in over 700 hotels, significantly expanding market reach.
2022: National Expansion
•Opened branch offices in Hyderabad, Vijayawada, Visakhapatnam, and Delhi-NCR, significantly strengthening Cogwave’s nationwide operational presence.
2025 & Beyond: Strategic Rebranding & New Tech Adaption
2025: Strategic Rebranding to Hotel 360
•Cogwave was rebranded as Hotel 360 to align with its evolved vision: providing a comprehensive, 360-degree approach to hotel management.
•Transitioned fully into a modern tech stack (Angular, Azure Cloud, SaaS, and embedded analytics with Power BI), positioning for future growth and industry leadership.
•Hotel 360 encapsulates enhanced client experience, advanced analytics, seamless operations management, and extensive mobile integration, reflecting the complete solution offered.